Privacy Policy

Relatia – Relationship Capital Academy
Operated by: African Youth Technology Development Foundation (AFRYDEF)
Effective Date: October 21, 2026
Privacy Contact: afrydef@gmail.com

1. Introduction

At Relatia – Relationship Capital Academy, we believe that trust is the foundation of meaningful relationships. Protecting the personal information of our learners, partners and visitors is an important part of that commitment.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, create an account, enrol in a course, make a payment, complete assessments, receive certificates or communicate with us.

We are committed to handling personal information responsibly, transparently and in accordance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act, 2023.

By using Relatia, you acknowledge that you have been provided with this Privacy Policy. Where consent is legally required for a particular activity, we will seek it separately.

2. Who We Are

Relatia is an online learning platform dedicated to helping individuals and organisations develop relationship capital through practical education in trust, professional relationships, leadership, career development, entrepreneurship and strategic partnerships.

The Academy is operated by the African Youth Technology Development Foundation (AFRYDEF), which determines the purposes and means of processing personal information for its Academy operations.

For privacy enquiries or requests concerning personal information, contact:

Email: afrydef@gmail.com
Country: Nigeria

Where another service provider independently determines how it processes personal information, its own privacy policy may also apply.

3. Information We Collect

We collect information reasonably necessary to operate the Academy and provide our learning services.

3.1 Account Information

When you register or sign in, we may receive information from our authentication provider, including:

• Your account identifier.
• Your email address.
• Authentication and account status information needed to maintain your account.

Authentication credentials are managed by the relevant sign-in provider according to its own security and privacy practices.

3.2 Learning and Assessment Information

When you enrol in or participate in a course, we may collect and maintain:

• Course and school enrolment records.
• Access permissions and learning entitlements.
• Lesson progress and completion status.
• Draft responses and submitted assignments.
• Uploaded learning materials and supporting documents.
• Quiz and assessment attempts.
• Assessment scores and feedback.
• Manual reviews and grading decisions.
• Relevant learning activity and administrative audit records.

We use this information to deliver courses, assess learning outcomes, provide feedback, school progress and determine eligibility for certificates.

3.3 Payment and Transaction Information

When you purchase access to a course or school, we maintain relevant transaction records, which may include:

• Order and transaction references.
• Purchased course or school.
• Payment amount and currency.
• Payment status and verification results.
• Applicable discounts.
• Purchase policy and commercial terms in effect at the time of purchase.
• Refund, reversal and access administration records.

New purchases are processed through Selfany and its payment processing partners.

Historical purchases processed through Selar and Paystack may remain in our records for verification, reconciliation, refunds and accounting purposes.

Payment providers handle the payment information required to process transactions under their own privacy and security policies.

Relatia does not require learners to provide complete payment-card information in assignments, learning activities or support enquiries.

3.4 Certificate Information

Where a learner satisfies the requirements for certification, we may maintain:

• Confirmed certificate name.
• Completed school or programme.
• Completion date.
• Certificate identification number.
• Verification token or reference.
• Certificate issuance status.
• Correction, replacement or revocation history.

This information supports the integrity and verification of certificates issued by Relatia.

3.5 Organisational and Partnership Enquiries

When an organisation contacts Relatia about training or institutional collaboration, we may collect:

• Organisation name.
• Contact person's name and professional contact information.
• Estimated team size.
• Requested training or support.
• Other information voluntarily included in the enquiry.

This information is used to respond to enquiries, discuss potential programmes and manage relevant communications.

Submitting an enquiry does not automatically enrol an organisation or its employees in a programme.

4. How We Use Personal Information

We use personal information for legitimate and clearly defined purposes, including:

1. Creating and administering learner accounts.
2. Providing access to purchased or free learning programmes.
3. Delivering lessons, exercises and assessments.
4. Recording learning progress and completion.
5. Reviewing assignments and providing feedback.
6. Issuing and verifying certificates.
7. Processing and verifying payments.
8. Managing refunds, cancellations and payment disputes.
9. Responding to learner enquiries and support requests.
10. Maintaining accurate administrative and financial records.
11. Protecting the Academy against unauthorised access, fraud and misuse.
12. Meeting applicable legal and regulatory obligations.
13. Improving Academy services using information processed on an appropriate lawful basis.

We will not use personal information for unrelated purposes without an appropriate legal basis and any additional notice or consent required by law.

5. Legal Basis for Processing Information

Depending on the circumstances, Relatia may process personal information on one or more lawful grounds recognised under Nigerian data protection law.

These may include:

Contractual necessity: To create and administer accounts, deliver purchased learning services, manage enrolments and fulfil agreed obligations.

Legal obligations: To maintain records and comply with applicable accounting, taxation, consumer protection and regulatory requirements.

Legitimate interests: Where permitted by law, to maintain platform security, prevent fraud, administer learning services and protect the integrity of Academy operations, subject to appropriate safeguards and the rights of individuals.

Consent: Where required, for optional activities such as certain marketing communications, promotional testimonials, publicity or other processing that depends on consent.

Where consent is the applicable lawful basis, individuals may withdraw it through the contact provided in this policy.

Withdrawal of consent does not affect processing that was lawful before withdrawal or processing supported by another valid legal basis.

Relatia will document the lawful basis applicable to each processing activity.

6. Learner Assignments and Sensitive Information

Relatia encourages learners to reflect on professional experiences, relationships, workplace challenges and practical scenarios.

However, learners should avoid including unnecessary personal or confidential information in their submissions.

In particular, learners should not upload:

• Confidential employer or client records without appropriate authorisation.
• Personal information belonging to third parties without an appropriate basis.
• Passwords, financial security credentials or sensitive payment details.
• Unnecessary medical, biometric or other sensitive personal information.
• Proprietary business documents that they are not authorised to share.

Where possible, learners should use fictional names, aliases or anonymised examples.

Relatia may review or restrict inappropriate submissions in accordance with its learning policies and applicable law.

7. Sharing Personal Information

We do not sell learners' personal information.

We may share limited personal information where reasonably necessary to operate the Academy or comply with applicable law.

7.1 Authorised Academy Administrators

Authorised administrators may access information required for learner support, grading, enrolment verification, certification, security and administrative purposes.

Access should be limited to information reasonably necessary for assigned responsibilities.

7.2 Technology and Service Providers

Relatia uses external services to support functions such as:

• Website hosting and data storage.
• Account authentication.
• Payment processing.
• Transaction verification.
• Platform maintenance and security.

These providers may process information necessary to perform their respective services.

Relevant providers include Selfany and its payment processing partners, together with Selar and Paystack for applicable historical transactions.

Other providers will be identified as necessary following verification of the Academy's technical arrangements.

7.3 Corporate and Institutional Partners

Where an organisation sponsors a learner or participates in a group programme, Relatia will not automatically disclose individual assignments, private reflections or assessment scores.

Any proposed reporting to a sponsoring organisation will be explained before the relevant information is shared, including the categories of information, purpose and applicable lawful basis.

7.4 Legal and Regulatory Requirements

We may disclose information where required or lawfully authorised by applicable legislation, court orders or competent regulatory authorities.

Requests for disclosure will be evaluated and limited to information reasonably necessary for the relevant lawful purpose.

8. International Data Transfers

Some technology, authentication, hosting or payment providers may operate outside Nigeria.

Where personal information is transferred internationally, Relatia will assess applicable legal requirements and implement appropriate safeguards under Nigerian data protection law.

We will not represent that all learner information is stored in Nigeria unless the relevant hosting and processing locations have been verified.

9. Public Certificate Verification

Relatia may provide a certificate verification feature to help employers, institutions and other authorised recipients confirm the authenticity of certificates.

Anyone with a valid certificate verification link may be able to view limited certificate information, including:

• Certificate holder's confirmed name.
• Completed school or programme.
• Completion date.
• Certificate identification number.
• Issuing organisation.
• Current certificate status.

Certificate verification will not publicly display private assignments, assessment scores, payment information, account email addresses or other confidential learner records.

Learners should understand this limited disclosure before confirming the name to appear on their certificates.

Where a certificate is corrected, replaced or revoked, relevant verification and administrative history may be retained for accuracy and accountability.

10. Data Retention

Relatia retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legal obligations, resolve disputes and maintain appropriate records.

Different categories of information may require different retention periods, including:

• Learner account and enrolment records.
• Drafts, assignments and uploaded documents.
• Assessment and completion records.
• Payment, refund and financial records.
• Certificate issuance and verification history.
• Administrative and security audit records.
• Organisational enquiries.

Specific retention periods will be established and documented according to operational requirements and applicable law.

Where deletion is requested, Relatia will assess the request against relevant legal, contractual and legitimate recordkeeping requirements.

Some information may need to be retained for statutory compliance, fraud prevention, dispute resolution or certificate integrity.

Relatia will not promise automatic deletion after a fixed period unless that process has been implemented and verified.

11. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss and misuse.

The Academy is designed to use authenticated, server-enforced access controls for private learner records.

Uploaded assignments and learning materials are intended to remain accessible only to their owners and authorised administrators with a legitimate operational need.

Security measures are reviewed in accordance with operational needs and applicable requirements.

Although we work to protect personal information, no online platform can guarantee absolute security.

Learners are encouraged to protect their accounts, use secure authentication methods and avoid submitting unnecessary sensitive information.

Suspected privacy or security incidents should be reported promptly to afrydef@gmail.com.

Where a personal data breach occurs, Relatia will assess the incident and comply with applicable investigation, documentation and notification obligations.

12. Your Data Protection Rights

Subject to applicable Nigerian law, learners and other individuals may have rights to:

• Request information about how their personal data is processed.
• Access personal information held about them.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in applicable circumstances.
• Request restriction of certain processing activities.
• Object to certain processing activities.
• Withdraw consent where processing depends on consent.
• Request data portability where legally applicable.
• Challenge certain decisions made solely through automated processing, where applicable.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact afrydef@gmail.com.

We may request reasonable information to verify identity before processing a request.

Relatia will assess and respond to requests within applicable legal deadlines and explain any lawful reason why a request cannot be fulfilled completely.

Individuals may also raise relevant complaints with the Nigeria Data Protection Commission (NDPC).

13. Marketing and Testimonials

Relatia may communicate with learners about their enrolments, course access, learning progress, certificates and other essential service matters.

Optional marketing communications, promotional testimonials, learner success stories and public use of learner images or statements will require an appropriate lawful basis.

Submitting an assignment, attending a course or receiving a certificate does not automatically constitute consent for promotional use.

Where consent is required, learners will have an opportunity to provide or withdraw it.

14. Children's Privacy

Relatia's learning programmes are primarily designed for individuals seeking professional, career, entrepreneurial and leadership development.

Where participation by minors is contemplated, Relatia will assess the applicable age, consent and safeguarding requirements before permitting such enrolment.

The Academy does not claim to operate automated age verification or parental consent mechanisms unless those arrangements have been implemented and verified.

15. Cookies and Browser Storage

Relatia and its technology providers may use cookies or other browser storage technologies to support authentication, maintain sessions, protect accounts and operate the website.

Any optional analytics, advertising or similar technologies will be assessed under applicable privacy and consent requirements.

Further information is provided in Relatia's separate Cookie and Browser Storage Notice.

16. Changes to This Privacy Policy

Relatia may update this Privacy Policy to reflect changes in its services, technology, legal requirements or information processing activities.

Approved revisions will be published with a revised effective date.

Where changes materially affect how personal information is processed, Relatia will provide appropriate notice and obtain additional consent where legally required.

Earlier versions may be retained for accountability and compliance purposes.

17. Contact Us

For privacy questions, requests, complaints or concerns about the handling of personal information, contact:

Relatia – Relationship Capital Academy
Legal Operator: African Youth Technology Development Foundation (AFRYDEF)
Email: afrydef@gmail.com
Country: Nigeria
Effective Date: October 21, 2026

Our Commitment

At Relatia, we teach that meaningful relationships are built on trust, credibility, authenticity and respect.

We apply these same principles to the way we handle personal information.

Your trust matters. Your privacy matters. Your personal information deserves responsible protection.