School 2 — School of Entrepreneurship and Business Growth / ENT101

Customer Relationship Capital

Included in paid school access

Build customer trust, loyalty and advocacy through meaningful customer relationships, listening, service recovery and consistent value.

What you’ll learn

Explain the core principles of Customer Relationship Capital.
Assess realistic situations using the course frameworks.
Choose actions and explain their effects on relationships.
Build a practical plan using the course exercises.

Included in School 2 — School of Entrepreneurship and Business Growth access · See school offer for duration

Prerequisites: Not specified — confirm before purchasing.

Includes this course’s existing interactive lessons, practice activities and assessments. Only RC101 earns an individual Certificate of Achievement. All other course finals count towards the School Professional Certificate. See requirements. Historical school certificates are retained. No accreditation is claimed.

This course is included in School 2 — School of Entrepreneurship and Business Growth access. Individual courses and modules are not sold. Review the school offer below.

Preview the learning approach

Work through practical situations, choose a response, receive feedback and apply the concepts. This preview shows the course’s scope; full lessons and assessment answers are available only after enrolment.

School 2 — School of Entrepreneurship and Business Growth

Three professionals discussing ideas and business growth around a table

School 2 — School of Entrepreneurship and Business Growth

Access all currently listed courses in this school.

ENT101 — Customer Relationship Capital
ENT102 — Investor Relationship Strategy
ENT103 — Strategic Partnerships for Startups
ENT104 — Business Development Through Relationships
ENT105 — Building a Referral Engine
ENT106 — Relationship-Based Fundraising
ENT107 — How Founders Build Powerful Networks

Full School Access — NGN 50,000 · USD 50 · GBP 40 · 30 days from enrolment

One payment gives you access to all courses, interactive lessons, assessments and the opportunity to earn a Professional Certificate upon successfully completing your selected school.

Prerequisites: Introduction to Relationship Capital

Review school enrolment →